FAQ

 

WHAT IS SOCIAL CHISEL AND WHAT CAN IT DO?

Social Chisel is a statistics website that allows you to track your statistics and measure growth across multiple social media platforms including YouTube, Twitter, Facebook and Instagram.

It is our mission for Social Chisel to become your go-to place for monitoring the following of your online presence.

 

WHY CAN'T I FIND MY CHANNEL?

YouTube has implemented several updates recently that may make it difficult to find your channel's statistics page. While we plan to make it easier to find your channel in the very near future, here are your current options:

By custom URL: If you have one of the older-style custom URLs, and your channel is accessible via youtube.com/user/xxxxxxx, you can simply enter in the part that appears after /user/ (formerly referred to as your "username").

By channel ID: If your channel is newer and does not have one of the friendly URLs yet, you may be able to find your statistics page via your channel ID. If you currently access your channel using youtube.com/channel/UCxxxxxxx, grab the part that appears after /channel/, and put that into the channel search box at the top of the website.

 

WHY DO MY VIEWS ON SOCIAL CHISEL DIFFER FROM YOUTUBE ANALYTICS?

In order to best scale our tracking to meet the needs of millions that use Social Chisel, we pull data from YouTube's public API. This means that we're getting the same information you see on public YouTube channel pages, we just work to examine that data across multiple days and aggregate it into a display format that is useful to you.

That being said, Social Chisel is not a replacement for YouTube Analytics, but rather another resource you have for viewing information about other channels and seeing user-friendly information about your own channel on-the-fly. YouTube Analytics will typically be the most up-to-date, as it's private data that's only available to you, the channel owner.

 

HOW ARE ESTIMATED EARNINGS CALCULATED?

Estimated earnings are just that, estimated. We take a low CPM value ($0.25 USD) and a high CPM value ($4.00 USD), numbers that we have found to be common from our partners, and multiply them by the number of views the channel gets per day. This assumes that every view on the partner's channel is monetized, which is usually not the case.

The number isn't supposed to be read as religion but to give you a general feeling of what they might be earning. It is updated regularly so mouse over the column header to see the values used to calculate it at any given time.

 

HOW OFTEN DOES SOCIAL CHISEL UPDATE THE STATS?

We update channels based on how frequently their statistics page is visited. We strive to get the most up-to-date statistics on every channel at least once a day, but if we see very little traffic to a particular channel's page, it may be updated less often and you will see multiple days of information clumped together.

If you find that your channel is not updating on the daily, we recommend that you make a habit of checking your Social Chisel page at least once per day..

 

WHY DOES MY VIEW COUNT SHOW A NEGATIVE NUMBER OR ZERO FOR A DAY?

Negative numbers most commonly appear on your Social Chisel stats page when you switch one of your videos to unlisted, private, or delete it entirely. YouTube's total view count only counts views on your videos that are public, so when you take one of these actions, it adjusts accordingly.

Negative numbers can also appear when YouTube audits view counts. This happens automatically every once in a while, when YouTube has determined that they made a mistake or a change in their algorithms.

Days that display zero views are caused by YouTube taking more than 24 hours to update your channel's total view count, which may happen on occasion. This is nothing to worry about, and your view count should update the following day.

 

HOW FAR BACK IN TIME CAN I LOOK UP STATS?

Up until 2017, the answer was as long as the user was in our system, which for the oldest channels goes back to 2010.

In Nov 2017 though, in order to comply with EU privacy regulations YouTube has required us to only show data back three years.

We feel like this is enough for most use cases, but sadly it ruins any historical reporting and getting full picture of a channel. We suggest using web.archive.org and pulling up an old version of our website if you need this data.